International Shipping and Customs

Please note: Customers are responsible for any customs duties, import taxes, or fees imposed by their country for the delivery of original paintings and limited edition prints. These charges are not included in the item price or shipping cost and are the buyer’s responsibility.

Customs policies vary widely from country to country, so please check with your local customs office for more information. Delays due to customs are also beyond our control and may affect delivery times.

Refund policy

Thank you for supporting my art! Each piece offered through this website is created with care and attention to detail. As an independent artist, I stand by the quality of my work and appreciate your understanding of the following policy:

All Sales Are Final

Due to the nature of original artwork and fine art prints, all purchases are final sale. I do not offer refunds, returns, or exchanges. Please consider your purchase carefully before completing your order.

Damaged Shipments

If you receive a damaged box, please take a photo of the exterior before opening, and also photos of any internal damage (print). Please note that this must be done within 24 hours of receiving the order. Once we review the images, if applicable, we’ll cover the cost of sending a replacement.

Colour Disclaimer

Please note that colours may appear slightly different on screen than in person due to variations in monitor settings. If you have any questions about a piece before purchasing, feel free to reach out.

Contact

For any concerns or questions, you can contact me at hello@alefragoso.com